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MSITM Brief Description of Courses

Department of Information Technology and Operations Management, College of Business

ISM 6026 Management Information Systems and Technology

This course provides an analysis framework for examining the management and strategic issues of information and communications technologies in business. Current information technologies and their uses, roles of IT in strategy development and organizational structure, and managing IT in the global business environment will be the main topics of the course. At the end of this course, students are expected to be able to:

  • Articulate essential and common strategic business elements that drive the information systems acquisition, development and operations;
  • Describe how information technology and systems interact with people, process, organization, and global economy; and
  • Participate constructively and knowledgeably in information systems decisions.

ISM 6316 IT Project and Change Management

A project mindset has emerged as the dominant framework to do work in organizations around the world today. Projects are used not only to execute strategy through implementation, but are increasingly used to make strategy through improvisation by delivering on a series of innovative experimental projects. This course is designed to help students succeed in this projectized world. It provides a strong foundation in managing IT projects, and managing the change that is involved in such efforts. It also provides students with the basis on which to build a career in this field and work towards gaining much-sought-after professional certification in project management.

ISM 6328 Information Security Management

This course provides a comprehensive review of contemporary topics in the field of Information Security Management. Various Information Security Management models and organizations providing governance in this arena are examined. In addition, there are extensive discussions of technologies used to safe guard information as well as methods used to effectively select, design, and deploy Information Security System programs for various size organizations. This course also exams Information Security Management governing laws focusing on the future trends in policy and technology developments in the global economy.  Topics include Contingency Planning and Disaster Recovery Plans, Vulnerability Analysis and Incident Response, Risk Assessment and Mitigation, Security Policy development, Understanding Network and Systems Security controls, Security Management Models, Security Project Life Cycle and Management, Certifications and contemporary IS and IT governance issues such as cloud computing, co-sourcing as well as IT auditing.

ISM 6368 Enterprise Information Technology Service Management 

It is essential to recognize the absolute dependence of most businesses on the Information and Communications Technology (ICT) infrastructure and the quantity, quality and the availability of the information that such an infrastructure provides and supports. The challenge facing the IT Managers of today is to coordinate and work in partnership with the business to create new business opportunities. This has to be achieved while reducing the Total Cost of Ownership (TOC). The main method of realizing this goal is the reduction of the overall management and support costs, while developing new business models to maintain or improve the quality of service delivery to the business (ITSM). This course describes the internationally recognized processes and best practices used by information technology organizations to deliver true value at the lowest TCO.

ISM 6508 Web-Based Business Development

The course develops skills for launching and managing electronic technology-based businesses in both entrepreneurial and corporate settings. Topics include evaluating current e-business opportunities, business plan composition, e-business operations, and e-business performance assessment and control. At the end of this course, students are expected to have an in-depth understanding of the following:

  • Internet in the business world: environmental and corporate factors
  • Operations, benefits, and traps of eBusiness
  • Creating and critiquing a business plan involving new technologies

ISM 6509 Global IT Sourcing Management

The course covers two broad areas:

  1. Global Services Sourcing Landscape – Past, Present, and Future
  2. Developing Managerial Competence in Global Sourcing – Strategy and Management.

This course focuses on services outsourcing, with special attention paid to Information Technology (IT) outsourcing – currently the largest area of global professional services outsourcing. Draws on economic and management theories as well as real world examples from managerial practice, the goal of the course is to help you identify the challenges of global sourcing as well as the costs, risks, rewards, and strategies involved in making sourcing decisions.

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