jgooJahyunGooProfessorInformation Technology and Operations Management Department/departments/information-technology-operations-management/Fleming Hall - Room 218 (Boca Raton)jgoo@fau.edu5612972352PhD (2003) Management Information Systems, State University of New York at Buffalo|MBA (1998) Management Information Systems, State University of New York at Buffalo|BS (1993) Business Administration, Hanyang UniversityHasse, Christopher; Huang, Derrick; Behara, Ravi; Goo, Jahyun; Thiel, David; Etzioni, David; Bydon, Mohamad; Quinones-Hinojosa, Alfredo. (2026). Evaluating the Impact of Time-Based Surgeon-Team Familiarity on Neurosurgery Outcomes, Neurosurgery Practice, 7(1), e000197|Goo, Jahyun; Cho, B.; Kim, Y.. (2025). Strategic IT Outsourcing: A Capability-Driven Perspective, Proceedings of the 3rd International Conference on Management Information Systems, Yokohama, Japan|Lee, Eunji; Yoo, Chul Woo; Goo, Jahyun; Nam, Kichan; Koo, Chulmo. (2024). Is Contact Tracing for Pandemic Relief or Privacy Menace?: a Lens of Dual-Calculus Decision, Information Systems Frontier, 26, 1435-1451|Yhee, Yerin; Goo, Jahyun; Koo, Chulmo; Chung, Namho. (2024). Meme-affordance tourism: The power of imitation and self-presentation, Decision Support Systems, 179, Article: 114177|Yoo, Chul Woo; Hur, Inkyoung; Goo, Jahyun. (2023). Workgroup collective efficacy to information security management: Manifestation of its antecedents and empirical examination, Information Systems Frontier, 25(6), 2475-2491|Goo, Jahyun; Huang, Derrick; Yoo, Chul Woo; Koo, C.. (2022). Smart Tourism Technologies' Ambidexterity: Balancing Tourist's Worries and Novelty Seeking for Travel Satisfaction, Information Systems Frontiers, 24(6), 2139-2158|Yoo, Chul Woo; Goo, Jahyun. (2022). Do individual employees’ security compliance intentions relate to workgroup security effectiveness?, Proceedings of the Forty-Second International Conference on Information Systems (ICIS), Copenhagen,, Denmark|Hur, Inkyoung; Yoo, Chul Woo; Goo, Jahyun; Xia, W.. (2022). Hospital App Affordances for Patient Engagement: An Examination of Motifs, Proceedings of the Forty-Second International Conference on Information Systems (ICIS), Copenhagen,, Denmark|Yhee, Y.; Goo, Jahyun; Koo, C.. (2021). Meme Tourism: A Conceptual Framework, Springer 2021|Huang, Derrick; Goo, Jahyun; Behara, Ravi; Agarwal, Ankur. (2020). Clinical Decision Support System for Managing COPD-Related Readmission Risk, Information Systems Frontiers, 22, 735-747|Yoo, Chul Woo; Huang, Derrick; Goo, Jahyun. (2020). Task Support of Electronic Patient Care Report (ePCR) System in Emergency Medical Services: An Elaboration Likelihood Model Lens, Information & Management, 57(6), Article 103336|Yoo, Chul Woo; Goo, Jahyun; Rao, H.R.. (2020). Is Cybersecurity a Team Sport? A Multilevel Examination of Workgroup Information Security Effectiveness, MIS Quarterly, 44(2), 907-931|Baechle, C.; Huang, Derrick; Agarwal, Ankur; Behara, Ravi; Goo, Jahyun. (2020). Latent Topic Ensemble Learning for Hospital Readmission Cost Optimization, European Journal of Operational Research, 281(3), 517-531|Nam, Kichan; Baker, Jeff; Ahmad, Norita; Goo, Jahyun. (2020). Determinants of Writing Positive and Negative Electronic Word-of-Mouth: Empirical Evidence for Two Types of Expectation Confirmation, Decision Support Systems, 129, 1-24|Nam, Kichan; Baker, Jeff; Ahmad, Norita; Goo, Jahyun. (2020). Dissatisfaction, Disconfirmation, and Distrust: An Empirical Examination of Value Co-Destruction through Negative Electronic Word-of-Mouth (eWOM), Information Systems Frontiers, 22(1), 113-130|Yoo, Chul Woo; Goo, Jahyun. (2018). Investigating the influence of security knowledge coordination on workgroup information security effectiveness, Proceedings of the POST-ICIS KrAIS Research Workshop|Huang, Derrick; Behara, Ravi; Goo, Jahyun. (2018). Evaluation of UAV Technology for Search-and-Rescue of Persons with Autism: A Case Study, Proceedings of the 49th Annual Meeting of the Decision Sciences Institute (DSI), Chicago, IL, USA|Yoo, Chul Woo; Goo, Jahyun. (2017). Exploring the relationship between security knowledge coordination and security effectiveness, Post-ICIS KrAIS Workshop, San Francisco, CA, USA|Huang, Derrick; Goo, Jahyun; Nam, K.; Yoo, Chul Woo. (2017). Smart Tourism Technologies in Travel Planning: The Role of Exploration and Exploitation, Information and Management, 54(6), 757-770|Yoo, Chul Woo; Goo, Jahyun; Huang, Derrick; Nam, K.; Woo, M.. (2017). Improving Travel Decision Support Satisfaction with Smart Tourism Technologies: A Framework of Tourist Elaboration Likelihood and Self-efficacy, Technological Forecasting & Social Change, 123, 330-341|Yoo, Chul Woo; Goo, Jahyun; Huang, Derrick; Behara, Ravi. (2017). Explaining Task Support Satisfaction on Electronic Patient Care Report (ePCR) in Emergency Medical Services (EMS): An Elaboration Likelihood Model Lens, Proceedings of the 37th International Conference on Information Systems (ICIS), Seoul, South Korea|Nam, K.; Oh, S.W.; Kim, S.K.; Goo, Jahyun; Khan, S.. (2016). Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change, Sustainability, 8(11), 1074-1091|Huang, Derrick; Goo, Jahyun; Nam, K.; Yoo, Chul Woo. (2016). Explorative and Exploitative Use of Smart Technology in Travel Planning, Proceedings of the 2016 Annual Meeting of the Decision Science Institute, Austin, Texas|Goo, Jahyun; Huang, Derrick; Koo, C.. (2015). Learning for Healthy Outcome: Exploration and Exploitation with Electronic Medical Records, Information and Management, 52, 550-562|Huang, Derrick; Behara, Ravi; Goo, Jahyun. (2015). Rethinking Security in the World of Internet of Things, Proceedings of the 2015 Annual Meeting of the Decision Science Institute, Seattle, Washington, USA|Goo, Jahyun; Yim, M.; Kim, D.. (2014). A Path to Successful Management of Employee Security Compliance: An Emperical Study of Information Security Climate, IEEE Transactions on Professional Communication, 57(4), 286-308|Huang, Derrick; Behara, Ravi; Goo, Jahyun. (2014). Optimal Information Security Investment in a Healthcare Information Exchange: An Economic Analysis, Decision Support Systems, 61, 1-11|Behara, Ravi; Huang, Derrick; Goo, Jahyun. (2014). The Evolving Regulatory Framework for Health Information Technology in the U.S., Proceedings of the Twentieth Americas Conference on Information Systems, Savannah, GA, USA|Behara, Ravi; Huang, Derrick; Goo, Jahyun. (2013). The Emerging Healthcare Service Platform, Kendall Hunt Publishing Company, Dubuque, Iowa, USA, 153-169|Goo, Jahyun; Huang, Derrick; Koo, C. (2013). Exploration and Exploitation with Electronic Medical Record: Information Technology Enabled Organizational Learning in Healthcare, Proceedings of the Post-ICIS LG CNS/KrAIS Workshop, Milan, Italy|Goo, Jahyun; Yim, M.S.; Kim, Dan. (2013). A Pathway to Successful Management of Individual Intention to Security Compliance: A Role of Organizational Security Climate, Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), Hawaii, USA|Goo, Jahyun. (2010). Structure of Service Level Agreements (SLA) in IT Outsourcing: The Construct and Its Measurement, Information Systems Frontiers, 12(2), 185-205|Goo, Jahyun. (2010). The Deficiency of IT Capability of A Firm Vis-À-Vis Competition and IT Outsourcing Decisions: A Two Stage DEA and PLS Analysis, Proceedings of the Fourteenth Pacific Conference on Information Systems|Goo, Jahyun. (2009). Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship , Springer-Verlag, 27-53|Huang, Derrick; Goo, Jahyun. (2009). Rescuing IT Outsourcing with Service Level Agreements, IEEE IT Professional, 11(1), 50-58|Goo, Jahyun; Kishore, R.; Rao, H.; Nam, K.. (2009). The Role of Service Level Agreements in Relational Management of IT Outsourcing: An Empirical Study, MIS Quarterly, 33(1), 119-145|Dinev, Tamara; Goo, Jahyun; Hu, Qing; Nam, K.. (2009). User Behavior toward Preventive Technologies – Cultural Differences between the United States and South Korea, Information Systems Journal, 19(4), 391-412|Goo, Jahyun; Huang, Derrick. (2009). Assimilation of Outsourced IT Capabilities: Gearing Their Strategic Capabilities, Proceedings of the 2009 Americas Conference on Information, San Francisco, California, USA, available online at http://aisel.aisnet.org/amcis2009/552|Huang, Derrick; Goo, Jahyun. (2009). Investment Decision on Information System Security: A Scenario Approach, Proceedings of the 2009 Americas Conference on Information Systems, San Francisco, California, USA, available online at http://aisel.aisnet.org/amcis2009/571|Goo, Jahyun; Huang, Derrick; Hart, Paul. (2008). A path to successful IT outsourcing: Interaction between service-level agreements and commitment, Decision Sciences, Atlanta, GA, USA, 39(3), 496-506|Goo, Jahyun; Huang, Derrick. (2008). Facilitating Relational Governance through Service Level Agreements in IT Outsourcing: An Application of the Commitment-Trust Theory, Decision Support Systems, 46(1), 216-232|Choi, Namjoo; Kim, Dan; Goo, Jahyun; Whitmore, Andy. (2008). Knowing is Doing: An Empirical Validation of the Relationship Between Managerial Information Security Awareness and Action, Information Management & Computer Security, 16(5), 484-501|Goo, Jahyun; Kishore, R.; Nam, K.; Raghav Rao, H. ; Song, Yong. (2007). An Investigation of Factors That Influence the Longevity of IS Outsourcing Relationships, Decision Support Systems, 42(4), 2107-2125|Goo, Jahyun; Nam, K.. (2007). Contract as a Source of Trust - Commitment in Successful IT Outsourcing Relationship: An Empirical Studyi, Proceedings of the Fortieth Hawaii International Conference on System Sciences|Goo, Jahyun. (2007). Illuminating Relational Governance with Service Level Agreements in IT Outsourcing Arrangements , The Third International Conference on Outsourcing of Information Services, Heidelberg, Germany|Choi, Namjoo; Kim, Dan; Goo, Jahyun. (2006). Managerial Information Security Awareness' Impact on an Organization’s Information Security Performance, Proceedings of the Twelfth American Conference on Information Systemsh|Goo, Jahyun; Kim, Dan; Cho, B.. (2006). Structure of Service Level Agreements (SLA) in IT Outsourcing: The Construct and Its Measuremente, Proceedings of the Twelfth American Conference on Information Systemsh|Dinev, Tamara; Goo, Jahyun; Hu, Qing; Nam, K.. (2006). User Behavior toward Preventive Technologies – Cultural Differences Between The United States And South Korea, 14th European Conference of Information Systems, Goteborg, Sweden|Goo, Jahyun. (2005). IT Outsourcing Decisions Based on Capability Gaps vis-a-vis Competition: A Two Stage Data Envelopment Analysis, IFORS|Dinev, Tamara; Goo, Jahyun; Hu, Qing; Nam, K.. (2005). User Behavior Toward Preventive Technologies – Cultural Differences Between The United States And South Korea, 13th Annual Cross-Cultural Meeting in Information Systems, International Conference of Information Systems, Las Vegas, Nevada|Goo, Jahyun; Kishore, R.; Raghav Rao, H.. (2004). Management of Information Technology Outsourcing Relationships: The Role of Service Level Agreements, 25th International Conference on Information Systems Proceedings, 325-338|Goo, Jahyun; Kishore, R.; Raghav Rao, H.. (2004). Managing IT Outsourcing Relationships Using Service Level Agreements: A Multi-Dimensional Fit Approach, 10th American Conference on Information Systems Proceedings, 3514-3519|Goo, Jahyun; Kishore, R.; Nam, K.; Raghov Rao, H.. (2003). Managing IT Sourcing Relationships Using Service Level Agreements: A Relational Exchange Approach, 9th American Conference on Information Systems Proceedings, 1630-1634|Goo, Jahyun. (2003). Building Competitive Advantages through Information Systems Outsourcing: A Resource-Based View Approach, Korean Journal of MIS, 13(3), 213-242|Goo, Jahyun; Nam, K.. (2003). Persistance of Information Systems Sourcing Relationship: An Event-Time Survival analysis, Korean Journal of Management Science, 28(3), 1-30|Goo, Jahyun; Song, Yong; Kishore, R.; Nam, K.; Raghov Rao, H.. (2002). IT Capabilities of Firms and Strategic IS Sourcing Decision: A Data Envelopment Analysis Approach, 14th Annual Workshop on Information Systems and Economics|Goo, Jahyun; Song, Yong; Kishore, R.; Nam, K.; Raghov Rao, H.. (2002). Persistance of IS sourcing relationships: An Accelerated Event-time Survival Analysis, 8th American Conference on Information Systems Proceedings, 2269-2273|Goo, Jahyun. (2000). A Content-Analytic Logitudinal Study of the Drivers for Information Technology and Systems Outsourcing, 21 International Conference on Information Systems Proceedings, 601-611IS Sourcing, Healthcare IT and Analytics, Information Assurance, and IT and Smart Tourism