Technical Support for Fully Online Classes

If you you're wondering what it will be like to take a Fully Online class at FAU, we've prepared a video that gives a brief overview of what you will experience with Canvas - our learning management platform. In this video, Henry Dominguez gives a brief overview of what you can expect with Canvas (

Henry shows you how to navigate the Canvas Dashboard, go through each of your classes to find important information like your course syllabus, schedule, announcements, and professor's contact information and office hours. Then he takes you through some of the main Account Settings to review, and he shows you were to go to make sure that you get notified of important messages related to your classes. As you can see, Canvas is a user-friendly platform that makes it easy for you to upload assignments, participate in discussions, and converse with your fellow students.

There are ample opportunities to get support. Because Canvas is a cloud-based platform, the help representatives have access to what courses you're in and can navigate to where you're having a problem. This means they can see the problem you're facing - you don't have to try to explain it to them. When you need support, your quickest option is through rapid chat support. If you can't be on chat, Canvas gives you the ability to send a question in to the support team. The Canvas support team will reply via email so that you can pick up right where you left off the next time you're logged in.

As Henry mentions in this video, you can always contact the FAU Helpdesk ( or via telephone at (561) 297-3999 if you have other technical issues like trouble accessing resources, or need help with logging in and password resets.

Contact Us

Undergraduate Advising

Mon/ Tue/ Wed/ Fri - Please schedule an appointment on Starfish
Thursday - Walk-in advising available 8:30am - 4:30pm
email: p: (561) 297-3688 office: (FW) 102

Undergraduate Online

Online BBA logo
Online BBA
Fully Online logo
Fully Online Courses
LCVS logo
LCVS Classes
Accreditation & Rankings

AACSB Accredited

AACSB Accreditation

Proud member of AACSB, the premier accreditation agency for business schools.

Princeton Review Entrepreneur

Top-50 in Entrepreneurship

Ranked #37 (ugrad.) and #41 (grad.) in 2021 according to The Princeton Review.

Best International Business

Best International Business

International Business ugrad. is #22 in the U.S. News & World Report 2021 national rankings.

Best Undergraduate Business

Best Undergraduate Business

U.S. News & World Report awarded the college for Best Undergraduate Business in 2021.

FT Executive Education Rankings

FT Executive Education Rankings

#11 (U.S.) and #1 (Florida) in the Financial Times rankings.

Online Grad Programs

Best Online GRAD Business Programs

#37 in Best Online Master's in Business Programs (Excluding MBA).

Online MBA programs

Best Online MBA Programs

Ranked among the "Best Online MBA Programs" in 2020 by U.S. News & World Report.

Online Veterans

Best Online GRAD Veterans Programs

#19 in Best Online Master's in Business Programs for Veterans (Excluding MBA).

Sport Interantional Ranking

Best MBA in Sport Management Program

Top-20 in the world according to SportBusiness.

© Last Updated8/14/18