Corporate Training

Corporate and Customized Training

FAU’s Corporate Training and Customized Programs deliver custom-designed executive education programs specifically tailored to fit your organization’s upskilling goals, culture, schedule, and budget.

Our team works closely with our local business community and partners to identify current workforce needs, skills gaps and training opportunities across industries. We build customized curriculums to address specific needs and deliver strategically designed educational programming to increase organizational productivity and innovation. We offer both on- or off-site customized group training programs (generally 10 or more participants) as well as online training. Our most requested programs are listed below. All of these programs may be customized to address your specific training needs. 

Leadership

All of our Leadership classes are customizable to be applicable to varying levels of professional experience. Most are designed as half- or full- day sessions that work particularly very well when combined together as part of an ongoing leadership development program. 

Leadership Boot Camp 

Provides supervisors, managers and senior leaders with the skills to improve decision-making, enhance team engagement and lead and motivate others.

Certificate in Healthcare Leadership

Focuseson leadership, interdisciplinary team dynamics and strong succession planning, which are critical to the the success of healthcare teams today.

Women in Executive Leadership

Provides high potential individuals with the skills they need to succeed in executive positions. The program is designed specifically for highly driven leaders whose goal is to attain executive roles within their organizations or to achieve the ultimate level of professional success on their own entrepreneurial path

Certificate in Event Management

Teaches to the Convention Industry Council’s guidelines for meeting planning functions, and focuses on the role of the planner and delivering a solid return and successful event every time.

Certificate in Hospitality and Tourism Management

Covers the core components required for success as a hospitality professional: The Hospitality Industry: Overview & Career Enhancement Practices; Hospitality Law and What a Manager or Supervisor Should Know; Hospitality Marketing and Revenue Management Basics – Speak the Language; Successful Management in Hospitality – Financial Perspectives; and Keeping Guests Happy: Guest Service “101”

Leadership Skills 

Explores the difference between management and leadership. Covers leadership styles, leadership characteristics and behaviors and situational leadership skills (in detail).

Time Management

Provides strategies to improve personal productivity of both management and non-management employees and provide practical solutions for day-to-day time-absorbing problems. Investigates topics including changing time-wasting habits, effective daily time planning, prioritizing, managing interruptions, handling paperwork and e-mail more efficiently and avoiding procrastination.

Quality Customer Service

Shows participants how to improve the service levels provided to the organization's internal and external customers. Covers improving sensitivity to customers' needs and provides practical solutions for problems confronting employees on a regular basis.

Managing Conflict

Teaches strategies for following a professional approach (as opposed to personal) to conflict resolution. Identifies, discusses and applies conflict resolution techniques. Module covers techniques in dealing with person-to-person conflict across all levels of within the organization.

Change Management

Instructs supervisors and managers about the dynamics of implementing changes and the importance of the communication process as well as on how to deal with resistance to change. Uses case studies to discuss and practice designing an implementation process.

Motivation Skills

Focuses on practical, day-to-day applications of motivational techniques that cost little to no money. Instructs supervisors and managers how to apply these techniques and build them into their daily routines. 

Team Building

Identifies and discusses the differences between a group and a functioning team. Covers techniques that supervisors or managers can implement to build a team and outlines benefits of collaboration and empowerment. Uses case studies and group discussions to illustrate teambuilding methods.

Counseling and Effective Discipline

Focuses on incorporating the use of positive discipline rather than punitive discipline and handling reprimands. Uses case studies and role-playing to allow practice in dealing with real-life disciplinary scenarios and situations. Module tailored to the specific policies and procedures of the client.

Performance Management

Discusses methods for performance feedback, performance coaching, ongoing performance communication processes, motivation techniques and formulating action plans. Module incorporates client’s performance appraisal process and forms.

Effective Delegation

Discusses delegation techniques, what and how to communicate, how to maintain control and how to avoid typical delegation pitfalls such as reverse delegation. Emphasizes managing by results and not by process and the importance of defining expected results before delegating assignments.

Interviewing Skills

Provides effective techniques for interviewing and selecting the right people for the job. Emphasizes advance preparation and designing effective interview questions. Module also covers the laws one must obey when interviewing as well as interviewing questions that must be avoided.

Effective Problem Solving and Decision Making

Provides participants with a step-by-step approach for problem solving. Describes numerous techniques for data analysis; covers the generation, evaluation, and selection of alternatives, determining the criteria to evaluate the alternatives, how best to make decisions.

Leading and Coaching Teams

Examines each individual's role on a team and the impact of collaboration on team effectiveness. Identifies critical leadership skills needed to gain team members' commitment in achieving team mission and prioritizing goals.

Relating to Others - Critical Interpersonal Skills for Leaders

Uses self-assessment and feedback from subordinates to guide participants into a better understanding of their interpersonal skills and the impact of interpersonal needs and associated behaviors and traits. Trains participants to recognize compatibility levels with others and to identify why some relationships are strained while others are complementary. Emphasizes how interpersonal leadership styles and needs impact an organization’s culture.

Ethics and Professionalism

Develops an understanding of values and professionalism as well as the impact of values and a code of conduct in one's "work life." Identifies the importance of the congruence of individual and business core values for personal integrity, decision making, collaborative relationships and conflicts. Investigates the connection between one’s values, behaviors and the impact on career advancement by “walking the talk” vs. when it’s only “lip service.”

Human Resource Management

Because managing resources is critical to an organization’s success, knowledgeable and skilled Human Resource professionals are always in high demand. And, today's Human Resource generalists and specialists are tasked not only with talent management but are increasingly relied upon by senior executives to contribute to strategic planning. Human Resource professionals have moved from behind-the-scenes to leading the company in acquiring top talent and changing policies. Our programs are designed for Human Resource professionals and those who want to become Human Resource professionals to develop the knowledge, methods, and skills necessary to meet the challenges of today's changing workplace.

Certificate in Human Resources Management

Trains Human Resource professionals to develop the knowledge, methods, and skills necessary to meet the challenges of today's changing workplace.

H.R.: Compensation and Benefits

Prepares Human Resource professionals to design, plan, direct and coordinate the compensation activities for an organization. The principles and practices covered will guide HR professionals how to develop, implement and administer the organization’s rewards and benefit policies.

PHR/SPHR Exam Prep Course

Prepares eligible HR Professionals for managing the ongoing challenges of today’s professional environment by providing preparation and training for both the Professional in Human Resources (PHR®/) and Senior Professional in Human Resources (SPHR ®/) examinations.

Sales and Marketing

Strong sales and marketing professionals are the fuel which powers every organization’s engines. Stellar sales and marketing managers will possess not only traits such as enthusiasm, passion, commitment, confidence, integrity and knowledge but also a strong foundation in sales or marketing management best practices which ensure that their team performs its best each month. Our programs deliver the essential skills for individual and organizational sales and marketing success.

Certificate in Sales Management

Covers the essential skills for individual and organizational sales success. The program covers the skills and understanding necessary to build, lead, manage, and motivate an effective sales force. Participants who enroll in this course will learn proven sales concepts and sales leadership skills required to effectively sell and to manage a sales force.

Certificate in Marketing

Expands knowledge of marketing practices, from the foundations of marketing to advanced marketing concepts. In addition, students will learn how to complete a marketing plan for their business or product of choice. Participants will enhance their strategic marketing skills and development of marketing strategy.

Certificate in Digital Marketing

FAU's Certificate in Digital Marketing program will focus on all of the integrated digital elements required to learn the landscape of digital marketing tools, and ultimately yield an actionable and sustainable digital marketing plan to drive growth, web traffic, and lead generation for their business.

Advanced Digital Marketing Certificate

Focuses on advanced digital marketing tactics, tools and strategies. Access to key digital marketing and collaboration tools will be provided. Learn how to find digital opportunities in places most people overlook and align your own marketing technology vision with corporate goals.

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